Policies &
legal documents

Central legal index · Last updated 2026-11-07

This section contains the legal and policy documents that govern the relationship between CodeOn Hostings and the people who use its website, client area, control panel and services. The set is designed for a game-server and VPS hosting business operating from Sri Lanka. Open any document directly:

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• These documents were written by adapting standard hosting-industry policy structure to CodeOn's actual operation. They are not copied from another provider, and they deliberately avoid claims CodeOn has not published (no uptime percentage SLA, no named payment processors, no fabricated addresses or registration numbers).
• Hosting advertising currently mentions a 72-hour money-back guarantee. The Refund & Cancellation Policy is written around that published commitment; genuine service failures beyond it are handled case by case.
• No Service Level Agreement is published. CodeOn's marketing mentions "99.9%" reliability, but a formal SLA requires a substantiated commitment with a defined credit or remedy mechanism. Until one is documented internally, nothing here calls itself an SLA.
• Business facts were confirmed by the owner on 2026-11-01 and the former placeholders have been filled in. These documents are published as the owner's plain-language policies; they are not legal advice.

Status

Published as the owner's final plain-language policies (2026-11-07), without independent legal review. Publishing these pages does not, by itself, make the business compliant with the Sri Lankan Personal Data Protection Act or any other law — compliance is an operational responsibility, and the Privacy Policy lists the safeguards we follow.